Policies & Procedures

Policies & Procedures - Gymnastics Gym | Frederick MD | Flips - Gymnastics

Policies and Procedures | Flips Gymnastics | Frederick MD

Front Desk Area Flips – Policies and Procedures

Registration Policies

Annual $50 Family Administration Fee


Your family registration fee is due upon initial registration and annually on the anniversary of your First Class. This fee defrays administrative costs and insurance fees.

15% Family Multi-Class Discount


When more than one immediate family member is enrolled in the same term, ONLY the most expensive tuition in your family pays full tuition; ALL lesser tuitions are discounted 15%.

15% Military Discount


At Flips we Support Our Troops! Any family with an immediate family member that is in active duty will receive a 15% discount off tuition. Valid only with an active military ID.

100% Tuition-Back Guarantee


For families brand new to Flips: If after your family's first 2 Lessons you are not entirely satisfied, Flips will cheerfully refund 100% of your child's tuition for that Term ONLY, NO QUESTIONS ASKED. Not Available for our Summer Weekly Program.

Account on File


At Flips we require to keep your account on file for monthly tuition. We will securely keep your information on file and automatically charge your monthly tuition. If at anytime you wish to stop payment and end your class, you are required to notify us by the 25th of the month to stop payment. Otherwise there is a possibility that your card will be charged. Not available for Summer Weekly Program.

Stop Enrollment


If you ever wish to take a break from classes (which we never hope you do). You will be required to let us know via email at tanya@flipsfun.com by no later than the 25th to ensure that your card will not be charged for the preceding month. If you have not dropped your class by the 5th of the month you will receive a $25 Late Drop Fee.
Not available for our Summer Weekly Program.

Open Registration


At Flips we honor open registration. This means that we take registrations at any time. When you register your tuition will be pro-rated and you will only be charged for the weeks that you register.

Client Portal


Go online re-register for classes, make payments, receive messages from Flips staff members and update your file information; all from the comfort of your own home.

Privacy Policy


I understand that Flips respects and is committed to protecting my privacy. We may collect personally identifiable information when you visit our site. We also may automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. For more information, please visit our Privacy Policy Page.

Payment Specifics


payment methods - Flips Gymnastics - Frederick MD

We prefer that all of our clients use our E-CHECK system that charges your account as an ACH. We also except the following: Visa, Mastercard, Discover, or American Express. You may pay online, mail-in registration or drop payments off in drop box at front desk.

NSF Check Policy: If your check is returned for non-sufficient funds (NSF), there will be a fee of $25.00.

Late Fee Policy


Flips, reserves the right to charge your account a $25.00 late fee if payment is not received by the 5th of the month.

Gym Procedures

Weather Cancellation Policy


Please see our website if you are concerned that we may close due to inclement weather. We do not follow Frederick County Public Schools and will have up to date information on the home page of our website, if no access to the internet no problem give us a call. If your class is cancelled due to inclement weather you will have the choice to schedule a make-up or 2 free passes to open gym; and if there are multiple closings we will offer make-up classes.

What to Wear


Due to safety concerns we require a dress code. It is important to come to class wearing fitted clothing with no zippers, buttons, skirts, footed tights or socks. Hair must be tied back and secure. We offer gymnastics leotards and shorts available for purchase at Flips.

Make-Up Classes


Just like college, your tuition pays for a class spot, REGARDLESS OF ATTENDANCE. However, as a courtesy; Flips offers make-ups when doing so does not jeopardize the safety or integrity of the class. Hence, make-up procedures vary class to class, depending on safety concerns, space, equipment, and teaching ratios. A make-up class must be scheduled in advance by a Flips representative to be valid. Remember: Make-Ups are a privilege. WE DO NOT GUARANTEE MAKE-UPS

A Punctuality Plea


Parents, for the sake of your child and their class, please be on time! Being late is far more difficult on a child than what many parents realize. In addition, it greatly distracts the rhythm of the class and could be considered a safety issue if they miss the stretch period.

Well Policy


It is in the best interest of all of our members, parents and guests that if your child is ill with something that someone else can catch that they stay home. It is the Flips well policy that they are bug and fever free for a period of 24 hours; remember that we do allow make-ups.

Levels


For student safety, students are only permitted to register and attend classes at the level that Flips staff places them in. If a parent is concerned or curious about how their child is doing, you may request a written evaluation of your child's progress from their instructor or any Flips staff. If you register your child for the wrong class, we do not guarantee that we will be able to get you into the appropriate class.

Classes


If Current Students would like to request a class change then a request needs to be made before the priority deadline to ensure priority status with the class change. If the class change is made during the term there will be a $15 charge unless class change is due to birth-date. STAFF IS SUBJECT TO CHANGE WITHOUT NOTICE. WE RESERVE THE RIGHT TO CHANGE, CLOSE OR MOVE A CLASS DUE TO LOW ENROLLMENT. FLIPS ALSO HAS THE RIGHT TO END CLASS EARLY IF THE CLASS ATTENDANCE FOR THAT DAY IS 3 STUDENTS OR LESS.

Annual Trophy


Any child that has CONTINUOUS enrollment in our program for one year, will receive a participation trophy. They will receive larger trophies for each subsequent year of enrollment. We feel that this rewards the student who has dedicated herself to a single task for at least one year. (We like to present these on a special "Trophy Night" which is held twice a year.)

Pick Up


Please ask your child to wait inside Flips and AKA. For security, you must escort your child from the gym to your car. Flips teachers and staff are not responsible for your child before and after class.

Photo Release


I understand and acknowledge that, from time to time throughout the year, my child's picture or video might be taken while participating in classes, practices and or functions involving Flips. I do hereby authorize Flips to use these photographs or videos for the purposes of illustration, advertisement and publication in any manner pertaining to Flips.
* Priority Deadline is for Current Students, New Students DO NOT WAIT for Priority Deadline...REGISTER AS EARLY AS POSSIBLE.

** Term V features FLEXI-SCHEDULE...Register for ONLY the weeks you'll be in town!